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Our Machines

We proudly use and sell Handi Quilter, Elna and Janome machines. We encourage our customers to purchase machines from reputable authorized dealers with Brick & Mortar locations. When you buy from online retailers, you may not receive any follow up services with your investment.

When purchasing machines with our shop, we offer free set up of long arm machines in your home, free training on all machines, free servicing within the first year, and 20% off machines accessories. Plus, as we like to say, "you get us". With over 20 employees in our shop, you will always have someone ready to help you with your stitching  needs. Our certified technicians and trained educators offer the best in making your machine purchase an all inclusive investment. 

Contact us today by phone at 317-776-4227 or email us at info@alwaysinstitches1.com so we can help you enjoy using the best sewing machines in your home.

Handi Quilter



Janome

 


We Service Sewing Machines

We employ two machine technicians offering the best service on all makes and models when possible*.  As a Janome, Elna and Handi Quilter dealer we are certified to honor those warrantied parts and services.  With other brands of machines, still in warranty, we recommend they be serviced by their authorized dealer.

When bringing in your machine for service, during our regular business hours, we ask you bring the following:

  • Machine Only - no extra covers or rolling cases
  • Foot Pedal
  • Power Cord
  • Basic Zig/Zag or straight stitch foot
  • Threaded with the thread you typically use
  • Bobbin
  • For embroidery machines bring at least one embroidery hoop and the proper foot for embroidery functions

One of our staff will complete the paperwork and put your machine in line for our technicians to service. Machines are repaired in the order they are received. Generally from the time you drop off your machine until it is ready to be picked up is about 10-14 days.  If parts are needed or we have an unusually high number of machines in line, the turn around time may be longer.

Regular maintenance increases the life expectancy for your sewing machines and helps make your projects finish looking their best.  We recommend annual cleaning along with the following to keep your machine running:

  • Replace the needle after 8 hours of use with a new needle made to be used in your brand of machine
  • Clean the bobbin area with each needle change
  • NEVER blow air into the machine, use a vacuum to remove debris
  • Use the best quality thread you can afford
  • Check your users manual for recommended oiling

We look forward to the opportunity to work with you and your sewing machine.  

*Any brands other than Janome, Elna and Handiquilter requiring repair parts may take longer or be cost prohibitive. You will receive the best we can do, however, many times brands not offered in our shop are better serviced by a dealer representing that brand.  












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Long Arm Services

Paid Finish Quilting:

We are accepting quilts to finish using our computerized Pro-Stitcher and Handi Quilter Fusion Long arm machine.

We provide custom quilting work or all over meander with prices based on the style of quilting you request. If you have a quilt to be finished please feel free to call the shop at 317-776-4772 to speak with Cindy, our Longarm Quilter. You may also reach her by email at Cindy@alwaysinstitches1.com.

The following brochure explains how to prepare your quilt and shows the pricing for our services.  Thank you for entrusting us with your quilting projects. 

 Quilting Brochure with Pricing